First time visiting this place and everything went well while there. However, when receiving my GAMER BOX, I WAS VERY DISAPPOINTED IN THE PRODUCT. I received an email from the company stating, "Gamer Box, will be delayed for pickup just by a few days. Unfortunately we had a shortage of glaze and it took a little longer than expected." Upon receiving the product, the gamer did not have a glaze on it and it was terrible looking. I will never return back to this company!! My daughter was very upset with her gamer box.